Case Manager Job at AGAPE - Morning Star Sanctuary, Nashville, TN

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  • AGAPE - Morning Star Sanctuary
  • Nashville, TN

Job Description

Job Summary

Morning Star Sanctuary, a biblically-based organization that exists to provide refuge for victims of domestic violence and their children consistent with AGAPE’s Mission and Statement of faith, is now hiring for the following position:

Purpose: To provide case management, advocacy, support, crisis intervention, safety planning, assessments, and follow-up services to survivors of domestic violence and their families.

Job Responsibilities

Direct Services: Provides case management through assessments, advocacy, safety planning, crisis intervention, community resources, and transitional care plans. Provides assistance with finding employment, housing, childcare, medical needs, substance abuse counseling, and group and individual counseling to address abuse cycle.  Works directly with victims to determine areas of need, set goals, and develop a service management plan.  Facilitates support/education groups for victims.  Attends trauma-informed trainings and/or staff meetings.

Administrative: Answers phones (crisis and business calls), assist victims with program intake and exit paperwork and other required paper work.  Provides information, linkage, and referral with service providers.  Provides administrative team support.

Reporting:Documents client interactions, crisis interventions, incident reports, and case management notes into database software.  Communicates shift details to supervisors and Residential Program Manager.  Provides Director with monthly program statistics for grant reporting purposes.

Supervision: Provides domestic violence education within the community, serves on an on-call rotation, and provides Residential Manager recommendations for participants’ exit dates.

Qualifications

Must be a competent professional with excellent interpersonal and communication skills, maintain confidentiality, ability to take initiative, crisis intervention, conflict management, culturally sensitive, team focused and collaborative, and ability to clearly/objectively document information. 

Qualifications include:

  • Bachelor’s Degree in Psychology, Social Work or related field required
  • Experience in crisis intervention and working with victims of domestic violence preferred
  • Experience in management and possesses leadership skills
  • Team player with strong decision-making skills
  • Proficient in MS Office

Additional Information

Benefits

Can be discussed during interview.

How to Apply

Email Cover Letter & Resume to tlopez@agapenashville.org

Details

  • Date Posted: April 7, 2025
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Social / Human Services
  • Working Hours: 40 hrs per week

Job Tags

Full time, Immediate start, Shift work, Day shift,

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