Job Description
Description & Requirements Maximus is seeking a dedicated
C ase Manager to join our
OC CalWORKs project team ! This role is essential in fostering strong client relationships, ensuring compliance with program regulations, and assisting clients throughout the application process to access vital services.
The
OC CalWORKs Program is dedicated to assisting families in achieving self-sufficiency through comprehensive support services. We strive to empower individuals by providing resources, guidance, and a supportive environment.
This is an onsite, full-time position working Monday through Friday, from 8:00 AM to 5:00 PM Pacific Time. Why Maximus?- •
Competitive Compensation - Quarterly bonuses based on performance included!
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Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
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Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
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Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
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Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
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Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
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Tuition Reimbursemen t - Invest in your ongoing education and development.
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Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
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Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
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Professional Development Opportunities - Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Cultivate and nurture professional relationships with customers, continuously monitoring their engagement and progress within the program.
- Regularly collaborate with customers to set and accomplish program goals, ensuring ongoing eligibility and program service maintenance.
- Demonstrate extensive program knowledge, guiding customers through various stages of the application process, from enrollment to benefit and service allocation.
- Assist customers in accessing essential services aligned with program objectives, including educational or vocational training, medical care, childcare, transportation, mental health resources, legal assistance, and other pertinent needs.
- Conduct follow-ups with customers to address needs, resolve concerns, and ensure their requirements are met satisfactorily.
- Collaborate with team members to provide expertise and support in resolving participant issues effectively.
- Maintain accurate and timely case documentation for all customer interactions, ensuring comprehensive records of activities.
- Share updates regarding outreach and engagement initiatives with project staff, facilitating effective communication.
- Identify and communicate barriers hindering customer engagement with the Provider, informing project staff promptly.
- Perform additional duties as directed by leadership to support program objectives.
Based on the requirements of the hiring for this contract, this position at this location requires these additional qualifications: - Bachelor's degree in human services, social work, or related field from an accredited college or university or four (4) years of experience in employment services or human services in a public or private organization.
Minimum Requirements
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
- 0-2 years of Case Management experience, preferred.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
23.00
Maximum Salary
$
23.50
Job Tags
Minimum wage, Holiday work, Permanent employment, Full time, Contract work, Temporary work, Work experience placement, Monday to Friday,