Desktop Support Engineer Job at smart folks inc, Pennsylvania

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  • smart folks inc
  • Pennsylvania

Job Description

:Contract-Field service-Onsite

Location

Hudson/Philadelphia

Riverwoods Illinois

ST. Cloud Minnesota

Wichita Kansas

  • Strong background of proven success in IT field services required.
  • Previous management experience of 1st and 2nd level desktop / network support team preferred.
  • Solid record of success in managing customer satisfaction in an IT Services environment that includes end user desktop support
  • Perform ticket analysis to identify repetitive tickets, projection, trends & priority. Identify top call contributors

Job Tags

Contract work,

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