Scope of Position: Reporting to the Technical Resources Manager, responsibilities include providing technical call support for all of our customers, sales representatives, and OEM accounts. This position also interfaces daily with the customer service, engineering and product management departments. Essential Duties and Responsibilities: List what the person must do to perform the job to meet standards regarding equipment selection, installation and operation Investigates, verifies and makes recommendations for special applications, operation and performance of products Provides first contact and follow through to resolution for problem jobs Provides written reports for distribution to engineering and manufacturing Provides product quality testing, supported by reports to the appropriate departments Provides technical assistance and information on products and equipment by telephone, facsimile, E-mail, and standard mail correspondence in response to customer inquiries Travel to job sites as needed and helps our customers resolve issues varying in nature that may require hands-on work as required or requested by Manager Enters technical call logs into database to inform engineering and manufacturing of product issues Performs other similar or related duties as required Position Requirements: The Technical Service Representative must possess the minimum knowledge listed below: Associate's Degree or advanced technical schooling Minimum five years field experience, with emphasis on strong customer service Proficiency in computer software including Word, Excel, PowerPoint and Outlook Excellent verbal, written and analytical skills Willingness to travel periodically Ability to lift 60lbs intermittently, with repetitive bending, reaching and twisting
...About the Role The Sales Representative, Industrial & Manufacturing... ...support while ensuring a high level of service and responsiveness.... ..., and working with technical or industrial products will thrive... ...experience with ERP systems for order entry and customer data management...
...required Strategic and analytic thinking to address gaps in care Help determine types of services including home health and hospice that are right for client and assist in engaging and monitoring those services Reviewing financial management or consulting with...
...conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care.Genoa is a pharmacy care services company that is part of Optum...
Thai, Vietnamese, German, Turkish, persian translator wantedAbout CompanyShanghai Sosearching Company is mainly engaged in international market and related business in various languages in the whole world, so we need excellent foreign translators whose native languages...
...agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage... ...and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company...