Job Description

Description
About Us:
We are a busy, patient-focused medical office specializing in pain management. Our dedicated team of healthcare professionals provides compassionate care to patients managing acute and chronic pain. We are looking for a reliable, professional, and detail-oriented Receptionist to join our front office team and help create a welcoming environment for our patients.
Position Summary
The Receptionist is the first point of contact for patients, visitors, and vendors. This role requires excellent customer service, organizational, and communication skills to ensure smooth daily operations in a fast-paced medical environment.
Requirements
Key Responsibilities:
Greet patients and visitors with professionalism and warmth
Answer and route phone calls promptly and accurately
Schedule, confirm, and manage patient appointments
Verify insurance information and collect co-pays and balances
Maintain accurate patient records and update demographics
Assist patients with intake paperwork and guide them through check-in/check-out processes
Communicate effectively with medical staff to coordinate patient flow
Handle confidential information in compliance with HIPAA regulations
Perform general administrative tasks including filing, scanning, and correspondence
Qualifications
High school diploma or equivalent required; college preferred
Prior medical office or receptionist experience strongly preferred
Knowledge of medical terminology, insurance verification, and EMR systems is a plus
Strong interpersonal skills with a focus on patient care and customer service
Ability to multitask and stay organized in a busy environment
Proficient in Microsoft Office and comfortable with computer-based scheduling systems
Professional appearance and demeanor
What We Offer
Competitive pay based on experience
401K
Health, dental, and vision insurance options
Paid time off and holidays
Opportunities for growth and training within a supportive team

Job Tags

Work at office,

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