Job Description

Records Technician - SMILE STRAIGHT ORTHODONTICS - TUPELO

Are you detail-oriented, dependable, and looking for a career where your work truly makes a difference? At Smile Straight Orthodontics, we’re passionate about delivering top-quality care in a fun, kid-friendly environment, and we value individuals who share that same commitment. If you’re organized, motivated, and eager to grow with a supportive team, this could be the perfect opportunity for you.

The Opportunity:

As a Back Office Records Technician, you’ll play a key role in setting patients up for success. You’ll be responsible for capturing, editing, and uploading new patient records with diagnostic accuracy. During downtime, you’ll help keep our clinic running smoothly by processing sterile instruments, turning over chairs, and welcoming patients to their appointments.

Summary of Essential Job Functions: 

• Fulfill record requests within the designated time frames established by state laws across all Kids Dental Brands locations
• Utilize various communication methods such as mail, email, or fax to send record requests promptly and accurately
• Respond to subpoenas in a timely and compliant manner, ensuring accurate and lawful provision of requested information
• Coordinate and arrange for notary services as needed for document validation and authentication.
• Ensure strict compliance with HIPAA privacy laws and protocols to safeguard sensitive health information
• Strong organizational skills with the ability to manage multiple tasks and deadlines effectively.
• Attention to detail and accuracy in handling sensitive information
• Familiarity with notary procedures and document authentication is a plus
• Ability to adapt to changing requirements and a willingness to take on new responsibilities as needed.
• Perform additional tasks and duties as assigned within the realm of record management and legal compliance

Qualifications:

• Certifications: Applicant must hold a current state-issued Dental Radiology License
• Bachelor's degree in a relevant field or equivalent experience preferred
• Thorough understanding of state laws and regulations governing record management and privacy, particularly HIPAA
• Strong computer literacy
• Excellent communication skills, both written and verbal, for interacting with internal stakeholders and external entities.

Compensation & Schedule:

• Pay: Starting at $15
• Schedule: Monday - Friday 
• Job Type: Full-time

Benefits That Support You Personally and Professionally:

We offer a comprehensive and competitive benefits package designed to support your health, well-being, and future. Our offerings for this role include:

• Health Coverage- Medical, dental, vision, and basic life insurance.
• Supplemental Benefits- Voluntary life insurance, short- and long-term disability, legal assistance, identity theft protection, critical illness, hospitalization, and cancer insurance.
• Wellness Program- Incentive-based wellness initiatives to support your physical and mental health, plus access to our Employee Assistance Program (EAP).
• Financial Security- 401(k) retirement plan with company match to help you plan for the future.
• Paid Time Off- Enjoy a healthy work-life balance with paid time off, eight (8) paid holidays annually, and dedicated wellness days.

Join our team and help drive our mission that all children, regardless of family income, deserve access to high-quality dental care, in a kid-friendly and fun environment!

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