Job Description

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a health and wellness organization located in Pittsburgh and operates health insurance plans in Pennsylvania, Delaware, and West Virginia.

Job Title: Wellness Coach

Location: Remote

Duration: 5+ Months

Job Type: Contract

Work Type: Remote

Job Description:

Responsibilities and Duties:

• This role will support the Wellness Program for a specific group of members by actively engaging them via telephone.

• You will assess the member and their biometric screening results to understand their needs and engage them in the appropriate wellness program that supports their overall health and wellness goals.

• You will provide scheduled coaching sessions, guiding members in creating personalized care plans, supporting lifestyle modification, decreasing health risk behaviors, connecting to resources, and navigating the healthcare system.

• Communicate effectively while performing, active listening, motivational interviewing and with knowledge of behavior change strategies.

• Utilize knowledge of evidence-based interventions and industry standards to deliver high quality, lifestyle coaching in the areas of tobacco cessation, weight management, sleep, stress management, nutrition, and physical activity.

• Assess individual needs by evaluating current health status, facilitate discussion around biometric screening results, identify areas for improvement, and establish personalized goals.

• Co-create a personalized care plan with the members with actionable steps towards achieving their lifestyle goals.

• Provide support and guidance through offering encouragement, education, and connecting to internal and external resources.

• Facilitate behavior change by helping members make lifestyle changes and overcome obstacles to long term success.

• Collaborate with peers, case management and multi-disciplinary team, to holistically support member needs.

• Ensure all activities are documented and conducted in compliance with business process requirements.

• Work within a fast-paced team environment.

• Attend and participate in required meetings.

• Other duties as assigned or requested.

Required Qualifications:

• Bachelor's degree in health-related field (nutrition, health education, health science, health promotion, exercise science, public health).

• A minimum of 2 years' experience in a role that supports the management of health services and/or wellness program.

• Telephonic coaching experience.

• Comprehensive knowledge and understanding of current health education practices.

• Knowledge of Prochaska's Transtheoretical Stage of Change model.

• Excellent interpersonal/relationship/ consensus building skills.

• Ability to work in a high performing and flexible team environment.

• Demonstrated ability to handle multiple priorities in a fast-paced environment.

• Excellent organizational and time management skills.

• Self-directed; self-starter, ability to work successfully with indirect supervision and moderate autonomy.

• Proficient in basic computer skills and software applications including Microsoft TEAMS.

• Communication skills, strong relationship building, highly organized, adaptable and flexible, ability to work in a fast-paced environment.

• Preferred but Not Required Qualifications:

• Master's degree in health-related field (nutrition, health education, health science, health promotion, exercise science, public health)

• Certified Tobacco Cessation specialist (CTTS)

• Registered Dietitian

• Certified Diabetes Care and Education Specialist (CDCES)

• Exercise Physiology certification

• National Diabetes Prevention Program Lifestyle Coach

• Certified Health and Wellness Coach (CHWC)

TekWissen Group is an equal opportunity employer supporting workforce diversity.

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